I am a dedicated professional with experience in customer service and retail
As a sales associate working on a ship, my professional career has been both dynamic and rewarding, allowing me to engage with diverse clientele in a unique environment.
Im a excellent costumer service agent and Im excellent chat support.
I've been working for 3 years in call center industry and I've been a excellent agent in the last company where I worked, I usually complete my task and I like to do OT because It is so good for me because I like to learn more every day. In my accomplished I usually get kudo from the client for my excellent costumer service and my fast solutions
I've excelled in various BPO roles, honing diverse skills and adaptability
Since 2018 I've been working in the BPO industry, I started my career as a Spanish Customer Service agent at Ibex S.A, and then I moved to Concentrix S.A as a Technical support agent, in 2020 I had the opportunity to be promoted to a Team Leader position where I was of taking care of my team, tracking KPI, create actions plans to improve CSAT.
Sales and retention agent
Concentrix, Connect international and INATEC, my fist experience was as a English teacher, then I started to work as a sales agent
Customer Service representative and Back Office Specialist
I am a Customer Service and Back Office Specialist skilled in troubleshooting, account management, and billing support. I excel at resolving customer inquiries efficiently, managing accounts accurately, and providing clear, effective solutions. I am detail-oriented, a strong problem solver, and capable of performing well under pressure.
I am an experienced Customer Service Advisor with 3 years of experience
Customer Service Specialist seeking an opportunity at your company I do have a strong track record during the years working as Customer Service Specialist I have been collecting different skills, qualities and experience that I can bring to the table in order to achieve great results in the short term.
Hello! I have been working handling chats, emails, Phone calls using alot of CRM
Customer service experience: Handling high amount of calls, multitasking, using differents CRMs, also I worked as a technical support for more than 1 year for a car Shop, I worked as a virtual assistant for an insurance company and law firm and my Last experiencia was as a patient engagement specialist for a clinic.
Legal assistance, preparation of immigration matters and translation of legal do
I have three years experience in BPO industry, starting in customer service then I moved to sales line of business, therefore I worked with a remittance company as a risk investigator and I'm currently developing my career as a legal assistance to law firms bases in the U.S
I can effectively facilitate communication between Spanish and English speakers
Throughout my entire career, I have worked as a bilingual virtual assistant for four years. I've gained experience working in customer service, law firms, and insurance organizations. I've also learned how to be efficient and manage a variety of activities. I am proficient with products including Salesforce, Microsoft Office and Excel.
Account Manager & Virtual Assistant with extensive experience.
I am a seasoned customer service professional with nearly 7 years of experience in customer support, account management, and more. My expertise includes handling inquiries, troubleshooting technical issues, and maintaining client relationships across various industries such as telecom, and tech. I have worked both remotely and in hybrid.