Industrial Engineering student with experience in quality and customer service.
I am a student of Industrial Engineering and throughout my professional experience I have worked in quality, customer service and sales. I have been a quality analyst, call center agent and commercial advisor, which has allowed me to develop skills in communication, problem solving and process optimization.
I am business advisor
Sales consultant and customer service consultant with more than 6 years of work experience and a track record in certified companies.
Professional in Sales and Marketing
Sales & Marketing, appointment setting, cold calling, client follow up, rapport building, data migration, Etc. Outside sales, B2B sales, marketplace sales, finding prospects with cracks on their windshields and setting appointment to have replaced, Sensitive data migration, appointment setting
I am characterized by an unwavering drive and determination in my professional
My passion for providing the highest level of customer service has led me to work closely with training and management and monitor the team's performance metrics, such as call handling time and satisfaction scores, to identify areas for improvement and implement strategies to enhance overall service levels. I also handle escalated issues,
Currently, I am an advanced student of Industrial Engineering
I am a patient, kind person, and skilled at creating strong interpersonal bonds. I excel in both individual and team work, being intelligent, organized, and adaptable. Quickly, I adapt to different rhythms and work styles to achieve work goals effectively.
Customer service, portfolio recovery, commercial advisor
I have a technical degree in social communication, I have worked in large companies in which I have had promotions, providing dynamism, focus, discipline to always achieve goals, both personally and professionally speaking.
I am an English teacher with vast experience as a supervisor in the BPO industry
I started my career as an English teacher and that led me to begin working in the BPO industry. Throughout the years and prepared hundreds of candidates to work in the BPO industry and currently manage a team of teachers that do the same.