Permit Specialist managing construction permits and client communication
I am a Permit Specialist with experience in construction permit management and administrative support. My responsibilities include preparing and reviewing permit applications, organizing documentation, monitoring permit status, following up with municipalities, and coordinating with clients, contractors, and engineers. I have developed strong skills in client communication, document management, organization, attention to detail, problem-solving, and time management. I am experienced in managing multiple projects remotely, researching municipal requirements, correcting documentation, and following permits through approval and closure. I am also studying Marketing, strengthening my communication, creative, and customer-focused skills.
Customer-focused professional with 3+ years of experience in technical support
Experienced Call Center Agent with exceptional customer service skills and a proven track record of resolving inquiries efficiently. Proficient in handling high call volumes and providing accurate information to customers. Demonstrated ability to meet and exceed performance metrics.
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
International Businessman with 6 years of experience, 3 year of VA experience
Bilingual (English/Spanish) Sales Development Representative and Senior Talent Acquisition Specialist with 6+ years of experience in Sales with leadership, full-cycle recruitment, and CRMs. Specialized in sourcing and closing senior candidates across IT management, and B2B/B2C sales for US and global clients.
Customer Service Representative and Virtual Assistant with experience handling client communication, resolving inquiries, and supporting daily administrative operations efficiently.
As a Civil Engineer, I have developed a strong set of analytical and technical skills that are highly valuable in the field of virtual support. My background has equipped me with the ability to solve complex problems, stay highly organized, and pay close attention to detail, qualities that are essential for this type of work.
Customer support specialist focused on resolving inquiries and issues efficiently
Experienced in providing exceptional customer support through various channels including phone, email, and chat. Skilled in resolving customer inquiries, issues, and complaints efficiently and effectively. Dedicated to delivering top-notch service and building strong customer relationships.
Administrative & Executive Assistant with 6 years of experience in various field
Dynamic Administrative & Executive Assistant with 6+ years of experience supporting real estate operations, claims management, and executive teams. Bilingual (English C2/Native Spanish) with expertise in CRM platforms, legal document drafting, and cross-functional team coordination
Industrial engineer with solid experience in logistics and customer service
I am a dual-degree Industrial and Petroleum Engineer with a strong specialization in logistics and supply chain management. I bring extensive experience in inventory management, customer service, and problem-solving. Having lived in Canada for the past four years, I’ve developed a deep understanding of both the U.S. and Canadian markets, enhancing
My experience in customer support has been in two different industries.
Customer Support Specialist: Proven track record of resolving customer inquiries and issues in a timely and professional manner. Skilled in handling high-volume calls and emails while maintaining a positive customer experience. Excellent problem-solving and communication skills. Leading team members to improve their customer service skills to ensure customer satisfaction.
Customer support, technical assistance, and online business listing management.
Bilingual professional with over 5 years of experience in customer service, technical support, and administrative assistance. Currently working as a Service Specialist at Thryv Dominicana, providing customer support, managing Google Business Profiles, and resolving platform-related issues. Previously worked at ERC Global, providing customer service for a telecommunications campaign and later supporting U.S. employees with HR-related matters, including benefits and payroll. Experienced with Salesforce, Genesys Cloud, Avaya, and 8x8. I am organized, results-oriented, adaptable, and comfortable learning new processes and technologies.