I have over 15 years of experience as executive assistant.
I have over 15 years of experience in public administration and executive support. I’ve managed complex calendars, coordinated multiple projects across departments, and supported high-level executives by ensuring smooth operations and effective communication. I’m highly organized, discreet, and love working in dynamic, collaborative environments
Experience as administrative assistant, sales and marketing
Leandro de Freitas Pinto has over 30 years of experience in Commercial/Administrative roles in companies like Cipasa Desenvolvimento Urbano, AlphaVille Urbanismo S/A, Construtora Tenda, Bradesco Vida e Previdência, Financeira Taií, and Socicam Administração e Projetos Ltda.
Senior Project Manager (Client-Facing / SaaS Implementation & Client Succcess)
Experienced Customer Success and Project Coordination professional with 10+ years supporting SaaS, implementation, onboarding, operations, and client relationship management across remote international teams. Proven ability to manage multiple projects, coordinate stakeholders, improve client experience, and keep operations moving efficiently under pressure. Strong background in customer-facing communication, technical coordination, service delivery, and cross-functional collaboration. Known for being proactive, highly responsive, organized, and execution-focused while maintaining a professional and personable approach with clients and internal teams.
I am a Customer Success Manager; I help clients in the company lifecycle
Dynamic Customer Success Operations Leader with 4+ years of experience driving merchant and client success in SaaS environments across Brazil, the U.S., and Europe. Adept at building and leading high-performing teams to optimize activation, retention, and revenue growth.
Project Consultant. Helping businesses improve processes with strategic insight.
Freelance Project and Process Improvement Consultant with a focus on optimizing business operations. Over five years at Toptal, specializing in talent screening, communication strategies, and team leadership. Passionate about technology and delivering strategic insights to enhance processes, leveraging experience from diverse industries.
Architect transitioning careers into management, seeking new opportunities
Acting as project supervisor in the events industry with a focus on project management, strategic planning, indicator analysis, continuous improvement, supplier management, and project planning and monitoring
I'm currently working as a commercial construction estimator for an US comany.
I am responsible for managing a team of 4 international estimators. Amongst my duties, I must distribute tasks, review completed estimates by peers and to improve estimating processes. I am also to be a pre construction project manager, by reaching to suppliers, organizing project schedule, etc.
Project management, customer service, service delivery, sales
Project management and service delivery professional for 25 years. Have successfully worked globally with big small and medium projects . Sales is also a big interest of mine.
Head of Operations | Delivery Manager | PO | PMO
With extensive technological expertise, I emphasize my active collaboration in senior management, shaping organizational strategies, and maintaining standards of delivery and operational efficiency.