• Resolution of hardware and software incidents under compliance standards
Technical support professional with experience in structured cabling, configuration and access to network point of sale equipment, printer and fiscal equipment configuration, with management of Active Directory also carried out preventive and corrective maintenance of hardware and software, ensuring technological availability and resolving incidents under service standards.
Customer support, issue resolution, and client experience.
Customer experience professional with experience across travel, hospitality, and service-driven organizations. Skilled in managing customer relationships, resolving complex issues, coordinating across teams, and supporting customers throughout the customer journey. Experienced working with U.S.-based customers and multicultural teams, with a strong focus on communication, problem-solving, service quality, and delivering positive customer outcomes.
Customer Service and Sales Bilingual Representative.
Experienced Customer Service and Sales Specialist with over 20 years supporting multinational companies including Alorica, Sitel and Dell. Skilled in assisting clients with electronics, appliances, and IT products, providing troubleshooting, order processing, and tailored solutions. Fluent in English and Spanish, with strong communication, adaptability, and problem-solving abilities. Holds a Bachelor’s in Business Administration & Tourism and multiple diplomas in customer service and sales. Recognized for teamwork, resilience under pressure, and commitment to delivering excellent client experiences.
knowledge and characteristics of the product you are going to sell
knowledge and rotation of products, making reports regarding the competition, staying informed of market news, meeting sales quotas, applying empathy and persuasion for closing sales, obtaining leads, digital communication through various channels, optimization and prioritization of tasks, time management, sales closure, and client follow-up.
Sales/Customer service /Appointment /Cold Calling
I have 4 years of call center experience. I have sales experience, customer service , also cold calling experience. I have experience working remotely and independently. Throughout the years working at a call center, I was always recognized for my hard work and dedication. I always top the team.
sales of villa rentals
Customer Success and Digital Sales Specialist with over 8 years of experience leading customer service processes and administrative support in the service sector. Expert in managing the sales cycle through WhatsApp and Instagram, optimizing reservation conversion rates. Advanced proficiency in productivity tools like Notion, Google Workspace, and INVU system for order management and operational reports. Focused on international customer loyalty and administrative efficiency in 100% remote environments.
I am a Customer Experience Specialist with over 19 years of expertise
Dynamic Customer Experience Specialist with 19+ years of expertise in client relations, inbound/outbound sales, technical support, and virtual assistance. Skilled in managing remote teams, optimizing CRM systems, and delivering exceptional customer journeys. Adept at problem-solving, coaching, and building long-term client trust.
Professional with extensive experience in Customer Service, Sales, and VA.
I worked in an international outsourcing BPO call center from my home (remote) for a project in the USA telecommunications company called Sprint which is now T-Mobile company and Meneses Law immigration Attorneys - Remote USA, Houston TX as a Client Representative and Virtual Assistant providing status updates documents notifications in their cases
Hospitality Sales Manager
I had been working in hotel industry for over 25 years in different roles such as ; Operation Agent for a travel agency Front Desk Clerk, Night Auditor, Reservation Clerk, Customer Service and Sales Manager. I worked in The Panamanian Tourism Bureau, some local boutique hotels and Branded hotels such as Intercontinental, Wyndham and Hilton Group.
In actuality I have graphic designer, web designer, welding and electrichian.
Hi, I'm a guy focused on the process of upgrading my skills in all areas of work. Currently, I work as a graphic designer, web designer, welder, and electrician. I work in different locations because the job market in my country is not well-established and requires a more modern approach, similar to what Zygmunt Bauman presented.