Professional with extensive experience in Customer Service, Sales, and VA.
I worked in an international outsourcing BPO call center from my home (remote) for a project in the USA telecommunications company called Sprint which is now T-Mobile company and Meneses Law immigration Attorneys - Remote USA, Houston TX as a Client Representative and Virtual Assistant providing status updates documents notifications in their cases
customer attention
Personal assistant, sales advisor, general staff management and customer service, among other activities
virtual assistant
Telecommunications customer relationship techniques to create more efficient strategies and formats for marketing.
I have worked as a customer service representative for over 5 years.
As a customer service representative, I've dedicated myself to providing top-notch assistance to customers. Whether it's resolving issues, answering inquiries, or offering guidance, my goal is always to ensure customers feel valued and satisfied with their experience. I've honed my communication skills, and problem solving ability.
Hospitality Sales Manager
I had been working in hotel industry for over 25 years in different roles such as ; Operation Agent for a travel agency Front Desk Clerk, Night Auditor, Reservation Clerk, Customer Service and Sales Manager. I worked in The Panamanian Tourism Bureau, some local boutique hotels and Branded hotels such as Intercontinental, Wyndham and Hilton Group.
Sales/Customer service /Appointment /Cold Calling
I have 4 years of call center experience. I have sales experience, customer service , also cold calling experience. I have experience working remotely and independently. Throughout the years working at a call center, I was always recognized for my hard work and dedication. I always top the team.
I was dedicated to digital marketing, social networks, virtual assistant
I have dedicated myself to managing online sales stores, assistant, sales, text transcription, image editing, customer service