16 workers recommended for you

I am an Electronics Engineer with experience in customer service, call centers, and some background as a virtual assistant for social media. I specialize in troubleshooting, technical support, and ensuring customer satisfaction by providing efficient solutions. I am always eager to learn new skills and expand my expertise in different areas.

Professional in Electronics with expertise in diagnosis, maintenance, and automation of systems. Comprehensive experience in ATMs, video solutions, industrial electronics, and technical services. Demonstrates analytical ability, problem-solving, high autonomy and adaptability, ensuring efficiency and operational continuity.

I have been a customer service and technical support representative with almost 2 years of experience in call centers, from providing assistance and technical support to an international video game company to working in the collections department for a renowned home security company in the United States.

Highly organized and detail-oriented with over 2 years of experience in managing and coordinating IT support services. Adept at maintaining call logs, monitoring, and directing agents to ensure efficient and timely resolution of IT issues. Proven ability to multi-task in high-pressure environments providing exceptional customer service

Technical Support Professional with recent remote experience. I support users in Spanish, manage tickets in Zendesk/Jira, and maintain high SLAs and CSATs. I perform hardware/software diagnostics, M365, and basic networks. I use reusable documentation, focus on KPIs (FCR, MTTR), L2/L3 scaling, and continuous improvement. Bogotá time zone.

Ingeniero de Sistemas with more than 9 years of experience in functional IT support, customer service and ERP platform management at UNISANGIL, Crezcamos Compañía de Financiamiento and Atento España. I have led process automation, incident management, and Oracle database administration.

Experienced Help Desk Support professional with expertise in technical troubleshooting, problem resolution, and providing exceptional customer support as a Technical Support Representative. Skilled in assisting customers with technical issues and delivering top-notch service as a Customer Support specialist.

Skills and knowledge in various areas of the technology industry. I am proficient in troubleshooting, problem-solving, and implementing solutions to enhance system performance and efficiency. I am also experienced in working with a wide range of software and hardware systems, ensuring seamless integration and optimal functionality.

I'm a Virtual Assistant with IT support and customer service experience. I studied Civil Engineering and am pursuing IT and software testing certifications. I've worked at Stone Castle, Medtronic, Apple, and AT&T, excelling in client communication and troubleshooting. Bilingual in English and Spanish, I'm skilled in Office 365 and Trello.

I am a proactive person with initiative. I like my job and being able to learn new things. Right now I want a change and to learn and be able to do other activities to gain more experience.