Customer Service, IT Support, Data Analyst, Business Analyst
IT professional with a strong background in IT support , data analysis, and business process optimization. Skilled in Power BI, SQL, and Python, with a proven track record in project management and technical support. Adept at driving data-driven decisions, enhancing organizational efficiency, and delivering excellent customer service
I'm a customer service representative with 2 years of experience in BPO's
I have been a customer service and technical support representative with almost 2 years of experience in call centers, from providing assistance and technical support to an international video game company to working in the collections department for a renowned home security company in the United States.
Bilingual Customer Service Representative
Bilingual Customer Service Representative with experience in tech customer service and consecutive translation from English to Spanish in insurance and medical matters. I also have experience as an Administrative Assistant, scheduling appointments, and following up with patients.