Sales agent specialized in retention
Results-oriented professional with experience in customer service, prospecting new clients, and closing sales.
Technical Support Agent, Customer Experience Specialist
I've worked with different companies based in the US, providing support to customers via phone calls, emails, SMS, chats, and Social Media. Worked assisting customers with smart home devices, in the restaurant industry, and my last experience with an AI tool.
I've been handling customer Service, technical support, and retention since 2014
Experience in project management, customer service, and technical support, honed through diverse campaigns in the call center industry since 2014. Having served clients at renowned companies like T-Mobile, Walmart Family Mobile, Google Nest, and Omega XL in roles spanning retention, customer service, and technical support.
5 years of experience on the bpo industry
Industrial Engineering student with experience in technical support and customer service in technological environments. Skilled in problem-solving, critical thinking, and specialized software management. Passionate about continuous improvement and teamwork, with the ability to quickly adapt to new challenges and technologies.
I am a high-performing technical support specialist who diagnoses and resolves hardware and software issues for various products, ensuring excellent customer experiences.
My professional career spans over six years in technical support roles, progressing from providing Tier 1 and 2 support for diverse software and hardware to specializing in complex technical support for a SaaS payment orchestration platform, involving troubleshooting, collaboration, and documentation.
Computer scientist, Sales Engineer, Technical Support, Security, etc.
I've worked on multiple companies as Tech Support, CCTV/VMS/EAS management and installations, sales, Manager Assistant, National Security (911 Tech), I own 3 online stores here in Honduras, I have a company named Inversiones JMJA, which I completely manage.
I have customer service and technical support experience
I worked 2 years as a customer service rep for Xfinity and 1 year i also worked in minted i habe cold calling experience i worked wholesaling
I have a degree in Computer Science Engineering with over 10 years of experience
I have a degree in Computer Science Engineering and have over 10 years of experience in system administration, customer service and IT operations. I have experience working as a technical support team lead, senior solutions operations engineer and technical support specialist.
Currently I´m a content moderator, but I have experience as a Customer Service.
I have nearly 9 years of experience in the customer service industry, in the early stages of my career I began as a Technical Support for a Telephone company and moved into the Customer Service role for an Internet provider for Airlines. After this, I took my next step and got into the Policy and Moderation world.