Inbound Customer Service Representative - Building Materials

Full Job Description

We are a growing e-commerce company specializing in building materials for home improvement projects. Our mission is to help homeowners make informed decisions about their material needs while providing excellent customer support throughout their project journey.

Job Responsibilities

We're seeking enthusiastic customer service professionals to join our inbound support team. You'll be the first point of contact for customers seeking guidance on building materials, helping them make informed purchasing decisions and ensuring their satisfaction throughout their journey with us.

Job Requirements

Minimum 2 years of customer service experience

Advanced English proficiency (written and verbal)

Excellent phone communication skills

Strong attention to detail and problem-solving abilities

Reliable internet connection and quiet work environment

Ability to work independently while being a strong team player

Skills Required

• Customer Service - Expert

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