Remote Virtual Assistant for US House Cleaning Company

Full Job Description

We are a fast-growing residential cleaning company in the USA looking for a reliable, bilingual (English & Spanish) Virtual Assistant from Latin America. This is a 100% remote, full-time position where you’ll manage customer communication, schedule cleanings, coordinate with our teams, and handle light admin tasks from home.

Job Responsibilities

Answer phones, emails, texts & live chats in fluent English

Schedule and reschedule cleaning appointments (Jobber/CRM)

Follow up with clients for reviews, feedback & repeat bookings

Send daily schedules and confirm arrivals with cleaning teams

Enter payments, send invoices & track overdue accounts

Manage social media posts and reply to comments (FB/IG)

Other light admin tasks as needed

Job Requirements

Fluent English (spoken & written) – you’ll speak with US customers daily

Native or near-native Spanish

Stable, fast internet + quiet workspace

2+ years experience as VA, customer service or call center

Experience with Google Calendar, Gmail, WhatsApp Business, CRM/Jobber

Laptop + good headset

Extremely organized and reliable

Available Monday–Friday 9 AM–6 PM EST

Skills Required

• Customer Support - Intermediate
• Administration - Intermediate
• Sales Representative - Intermediate

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