banner
worker img

Alex A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Business administrator

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Full Time
Dollar icon $2000 /Month

I accept:
    • Other
    • PayPal

This profile has been successfully verified with Linkedin
Alex is a morning Bird and can work anytime

About me

    Business adminstrator, who has worked for BPOs, communications and financial companies USA based, performing as a customer service agent, supervisor and billing support

Skills

Customer Service & Admin Support

Email Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
( )
4 of 5
Administration
(*)
(*)
(*)
(*)
(*)
5 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Admin Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Finance & Management

Financial Analysis
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Interpretation
(*)
(*)
(*)
(*)
(*)
5 of 5
Business Mathematics
(*)
(*)
(*)
(*)
(*)
5 of 5
Business Analysis
(*)
(*)
(*)
(*)
(*)
5 of 5
Financial Forecasting
(*)
(*)
(*)
(*)
(*)
5 of 5
Financial Reporting
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2022 - 2023
Duarte&Barros SAS
Financial Director

• Participated in drafting the company’s plan and direction, focusing on growth, acquisition, product development, and integration strategy

Company logo
2021 - 2022
E2E Nearshore solutions Colombia
Billing support project manager

Reviewed and verified income cases from ATT about billing inconsistencies and requests from inside clients from other departments and delivered high-standard calculations

Company logo
2019 - 2021
NCC Colombia
Customer service Agent/Supervisor

Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques

Company logo
2018 - 2018
Sykes Colombia
Client Service Representative

Answered incoming phone calls and developed a friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.

Education

2008 - 2015
Universidad de la Costa C.U.C

Business administration Universidad de la costa

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..