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Ana C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Collections specialist

I can work as a
  • Customer Support
  • Admin Support
Part Time
Dollar icon $500 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Ana is a morning Bird and wants to work during America/Bogota Time

About me

    I am a focused, responsible and bilingual individual, fluent in both English and Spanish, with more than 5 years of experience in customer service, including physical and virtual interactions, with the proven... More

Skills

Accounting

Bookkeeping
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3 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5
Load More

Experience

Company logo
2015 - 2016
Helistar S. A. S.
Flight attendant and assistant

I used to work as a flight attendant, when required or requested by the customer, and as an administrative assistant, handling documentation, procedures, including billing and managing the stock.

Company logo
2017 - 2018
Sitel
Financial agent

I used to work as a financial agent/advisor, providing information and support about payroll from companies such as Bank of America.

Company logo
2018 - 2019
Contact Point 360
Financial agent / Quality Analyst

I used to work as a financial agent/advisor for an utilities provider, and I was promoted to quality analyst where I had to monitor agent's contacts live and provide scoring and feedback.

Company logo
2020 - 2023
Sitel
Collections agent

I have to collect overdue balances from customers, provide due dates, payment options, payment plans, offer support when needed and resolve issues related to charges and payments.

Education

2008 - 2009
SENA

Technical course in business administration

2013 - 2015
English and French Institute

Technical course in Hospitality and Tourism

2015 - 2016
Escuela de instrucción aeronáutica

The Flight attendant service course

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love reading novels and in doing so, improving my skills in both languages, English and Spanish. I am a former professional dancer, so I love to dance and learn from different cultures and times through... More

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  • Hourly Rate (USD):
    $12.5
  • Experience:
    6 years
  • English Level:
    Advanced
  • Availability:
    40+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Ana C.
General Information
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