Alejandro L. I am offline now
AVAILABLE TO WORK
Costa RicaI'm a Virtual Assistant, with 10 years of experience in Technical Support
I can work as a
$500 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
Experienced tech support professional and virtual assistant with 10+ years of customer service expertise. Expert in email and chat support, adept at troubleshooting and multitasking. Strong team player, believes in... More
Skills
Communication
Customer Service & Admin Support
Experience
SITE123
Technical Support Specialist
Provide technical support via chat to users of the website building platform Help setting up domain records to connect with website built among other general request and questions to manage account
Adventures In CRE
Virtual Assistant
Help in different administrative tasks. From Customer service, account management, invoicing, and content management to creation of new content, etc
Concentrix
Team Leader
Lead a group of 15 to 25 agents on production floor making sure they hit the goals follow procedures follow up with their request manage vacations sick time off transportation etc
OneLink
Quality Analyst
Monitor calls and chats for production agents to ensure they are following theh quality guidelines defined by the client provide feedback and actions plans to improve create trackers and analyze them
Education
Universidad Centroamericana UCA
A Bachelor's in Network Engineering focuses on designing, implementing, and securing computer networks. It covers network fundamentals, administration, security, wireless/mobile networking, virtualization, cloud computing, performance optimization, and project management. Hands-on training prepares students for a career in network design and manage
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Passionate about technology, I'm constantly researching the latest advancements and enjoy solving logical and technical challenges. With a deep love for AI technology, I'm fascinated by the constant stream of new... More
Hourly Rate (USD):
$12.5
Experience:
10+ years
English Level:
Advanced
Availability:
40+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Alejandro L.
General Information
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