Alesya R. I am offline now
AVAILABLE TO WORK
NicaraguaProduct Support Specialist with 4 years of experience
I can work as a
- Virtual Assistant
- Product Support Specialist
$900 /Month I accept:- Other
- Wire Transfer
- Other
- Wire Transfer
About me
With over four years of experience spanning administrative roles, customer service, and risk and compliance investigation, coupled with a Bachelor's degree in Business Administration, I've consistently embraced new... More
Skills
Communication
Customer Service & Admin Support
Experience
Remitly
Compliance Investigator
Reviewing account and generating comprehensive reports based on exhaustive research to provide accurate and detailed information to support decision-making processes.
Onlink
Customer service associate
Assisted and addressed customers' concerns, complaints, and general inquiries through live channels of communication included phone calls, chats and emails.
Remitly
Customer service associate
Applied excellent verbal and written communication skills in both English and Spanish languages to gather documents from clients to complete internal verification processes through phone calls /emails
Remitly
Risk Investigator
Conducted thorough fraud investigations, analyzing suspicious activities and implementing preventive measures to mitigate risks. Gathered documents from customers to complete KYC, OFAC,etc.
Education
Universidad Centroamericana
Bachelor's degree in Business Administration: A university degree providing fundamental knowledge in areas such as business management, accounting, finance, marketing, and human resources, preparing graduates for leadership and management roles in various business settings.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$5.63
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Alesya R.
General Information
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