
Customer service representative / Virtual assistant
I can assist you with customer service tasks, administrative, business development and other tasks to make your life easier and less busy. My name es Ana Cortes and currently I´m studying a Bachelor Degree in... More
Solved customer needs and provided them with highquality service while upholding brand standards an value to ensure customer satisfaction. Resolve customer complaints via zendesk.
Researched companies using a combination of social network tools (Facebook, Google+, Twitter, LinkedIn, etc) to identify specific individuals for additional focused targeted marketing.
Identified and assessed customers needs to achieve satisfaction. Handled complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

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