Senior Sales Manager with 11 years of experience
I'm Cesar Acevedo, a Senior Supervisor. I have worked in this field for more than 10 years, including experience with sales, retention, customer service and business clients, team management, coaching developing... More
Developer on specific skills multiple agents by researching and engagement and consistent coaching and follow up and using multiple internal development services software.
Respond inbound calls from potential customers and convert them to new growth of company
Responsible for the day-to-day supervision of a group of 15 sales specialists, including work, attendance monitoring, coaching direct (KPI) to achieve metrics, improve the sales performance of each in
Answer IB calls from subscribed clients wanting to cancel, probe to uncover the main reason, build connection and present the best that suits them based on their uncovered needs, and convert at a 50%
Elementary, Middle School and High school
Tecnico Medio en Mecanica Hidraulica y Electrica
Family guy, love BBQ gathering, fishing and walking with my two dogs, love spending a weekend at the beach
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