I am a passionate customer success associate with more than 5 years of expertise
I am a passionate customer success associate with 5 years of experience including roles in fraud mitigation and compliance department, detailed oriented and self motivated with excellent organizational skills, team... More
I am an organized and detail oriented person with multitasking and time management skills with a customer centric mindset.
At Remitly I played the role of compliance Investigator where I focus on Identifying regulatory deviations and operational risks by making an exhausted assesment of the customers accounts.
In the customer protection department I played an essential role to protect customers account and keeping the service secure to avoid financial loss by performing risk assessments
As customer service associate I was able to improve my people skills by taking care of customer concerns with empathy and a customer centric mindset to build rapport in every interation
Graduated from high school with honors
I successfully completed English course
Hire the Best Remote Workers Across Latin America