María Cristina R. I am offline now
AVAILABLE TO WORK
ColombiaI'm a customer support senior agent, designer, teacher/tutor/translator.
I can work as a
- Graphic Designer
- Customer Support
- Admin Support
$1500 /Month I accept:- PayPal
- Skrill
- +1
- PayPal
- Skrill
- +1
About me
I majored in Product Design and after a couple of years of working entirely as a designer (and an English teacher/tutor on the side), I took a shift in my career and started creating a path in customer service.... More
Skills
Communication
I have used Loom, Skype, Slack and Zoom all with mostly professional purposes and I feel pretty confident using them.
Customer Service & Admin Support
I feel confident handling and documenting large amounts of incoming complaints while building rapport by always keeping a punctual and personalized communication with customers.
Experience
MoGi Group
Senior Player Support Agent and Knowledge and Documentation Team Leader
Game log analysis, legal and purchase tickets handling, documentation management, and mentoring tasks.
IncFile LLC
Customer Care Representative
Assisting customers with their companies filing process all over the United States.
Scotiabank
Customer Care Advisor
Handling Canadian customers day to day banking inquiries (checking and savings accounts, money transfers, bill payments, etc.).
BioCueros Colombia
Strategic Design Consultant
Implementing design thinking methodologies for business internal and external sustainable growth.
Education
Universidad Pontificia Bolivariana
Management Specialization - Focus on economic aspects, international trade, legal matters, administration techniques, production methods and marketing strategies, among others.
Universidad Nacional de Colombia
Industrial Design - Focus on human centered product and service design.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
French
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Portuguese
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
German
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
Italian
Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
My Hobbies
I love to go for walks, paint and do pottery, and also look for learning apps or courses/tutorials that help me get better at what I love doing.
Hourly Rate (USD):
$9.38
Experience:
3 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Post graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
María Cristina R.
General Information
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