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Tashena B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Guyana
I’m available for a long-term job

Customer service professional across cashier, receptionist, and document manager

I can work as a
  • Call Center Agent
  • Customer Service VA
  • Live Chat Support Agent
Full Time
Dollar icon $800 /Month

I accept:
    • Wire Transfer
    • Payoneer
    • +2

This profile has not been socially verified yet
Tashena is a morning Bird and can work anytime

About me

    My career in customer service spans diverse roles including Customer Service Representative, Receptionist, and Document Manager. I've honed skills in problem-solving, organization, and communication. From managing... More

Skills

Communication

Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

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2023 - 2024
Sagility
Brand Advocate

IInput members' activities into the system. Awarded members for physical and social activities. Purchased gift cards for members from different stores. Assisted members with using the website and app.

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2022 - 2023
J CROWS INC.
Customer Service Representative

Provided Customer support through email communications. Addressed Customers inquiries regarding delivery pricing. Conduct follow-up emails to enhance customer satisfaction.

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2021 - 2022
Boot Pharmacy
Cashier

Managed customer transactions at cashier. Assisted Customers with product/service inquiries via various channels. Helped Customers locate desired items.

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2020 - 2021
D&Y Bill Payment
Teller

Processed bill payments and MoneyGram Transactions. Resolved customer queries via chat, phone, or in-person.

Education

2022 - 2023
Distinction College

Studied Pediatric Nursing and receive a NCTVET Certificate and Ab&e Certification.

2018 - 2019
Heart trust NTA

Studied Front Office Agents Certified in Front Office Agent.

2017 - 2018
Horace Clarke High School

Studied Business CSEC Certified : English A Principles of Business Office Administration

2013 - 2017
Saint Mary Technical High School

Studied Agricultural Science. CSEC Certified in Agricultural Science.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Outside of work, I find inspiration in activities that challenge me and allow me to learn and grow. I enjoy hobbies like reading, which helps me expand my knowledge, and spending time outdoors, which rejuvenates... More

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