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Jorge B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Peru
I’m available for a long-term job

Customer Success Manager

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Cryptocurrency
    • Bitcoin
    • +1

This profile has not been socially verified yet
Jorge is a morning Bird and wants to work during America/Lima Time

About me

    Data driven decision making, firmly believe that customers are the heart of a business. Strong communicational skills, with the ability to solve complex problems with creative soluions. I focus on building... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Customer Service
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5 of 5
Market & Product Research
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5 of 5

Experience

Company logo
2018 - 2019
Tristar Transit
Freight Coordinator

Managed the transportation of goods by coordinating with carriers, tracking shipments, and ensuring timely delivery. I also maintained communication with clients and provided shipment updates.

Company logo
2021 - 2024
Crowley Marine Inc
Customer Success Manager

Led a support team focusing on accountability and work ethic, developed KPIs for customer satisfaction, collected feedback to improve services, rebuilt trust with unhappy customers

Company logo
2019 - 2021
Language Line Solutions
L3 - OPI Medical Interpreter

I've worked as a medical interpreter over the phone, ensuring accurate communication, confidentiality, cultural context, and specialized terminology.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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