I'm a customer service agent with 2+ years of experience in the field.
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.... More
Excellent time management skills combined with a superior knowledge of the customer service industry
Accurately verified information and updated information databases as necessary. Developed a strong working knowledge of products and offerings. Followed instructions from superiors and took initiative
Follow up with the client to update the data in the system. I was able to improve data collection times up to 90% in my area of work. Scheduled appointments and organized the calendar of the lawyers.
Provide technical support, resolve customer service inquiries, and offer additional forms of real-time problem-solving.
MD Degree. I'm a Doctor, working on my internship here in my country. My career helped me to improve my skills in communication and also how to de-escalete difficult situations under pressure
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