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Brian A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Senior customer experience - I am in charge to provide support to customers.

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Brian is a night Owl and can work anytime

About me

    Bachelor degree in International business. 5 years experience in Customer Service. Excellent results as an agent, support and supervisor. I have been working in BPO and inHouse companies. Team work, leadership,... More

Skills

Customer Service & Admin Support

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Administration
★
★
★
★
★
5 of 5
Phone Support
★
★
★
★
★
3 of 5
Research
★
★
★
★
★
4 of 5
Admin Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
CRM
★
★
★
★
★
5 of 5

Experience

Company logo
2017 - 2019
Accedo
Team leader - Supervisor

Customer service supervisor in charge to lead and coach agents.

Company logo
2019 - 2022
The Beat Ride App
Senior Customer Experience

Provide customer service to the final users of our app and also I lead my team coaching team and checking their KPIS.

Education

2013 - 2017
Universidad Santo Tomás

International Business - Experience in customer service.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $12.5
  • Experience:
    5 years
  • English Level:
    Advanced
  • Availability:
    80+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Brian A.
General Information
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