
A firm commitment to customer service with the ability to build rapport.
I am able to resolve complex issues and to win customer loyalty. My past two jobs have been remote positions with a fast paced and high volume environment.
Perform real time card monitoring utilizing multiple systems/applications. Exercised judgment and decisions, to prevent fraud usage of ATM/Debit/ cards.
As a remote Dynata phone interviewer I conducted over the phone surveys to targeted audiences and to clients satisfaction
I graduated second in my class as a Industrial Engineer. Wining awards such as best student in a Lean Manufacturing Championship.
I transfer here my senior year and graduated number one of my graduating class.

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