
Customer Service and Sales Supervisor
Detail oriented and Analytical data driven professional, with more than 8 years of experience directing and managing Customer service and sales teams. Strategic planner and strong interpersonal communication
I am responsible for developing and maintaining a training strategy for our Telemedicine team, as well as monitoring and following up on performance to achieve company's Metrics
I was in charge to guarantee the correct execution of the rental process in accordance with the quality guideline and follow up agents sales performance
Responsible for the whole operation for the Branch at the Managua International Airport. My key responsibilities were, manage day to day operation and guarantee the optimal operation of the Branch.
Strong understanding of the DEMAIC phases of six sigma for the develop and continuous improvement of any projects

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