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Carlos N.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

16 years of experience from basic customer service to property management.

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer
    • Payoneer

This profile has been successfully verified with Linkedin
Carlos is a morning Bird and wants to work during America/Managua Time

About me

    I have my high school diploma, did some college, work thru different campaigns over the years. I have gained valuable skills and knowledge. I am always up to the tasks given to me. My most recent job was as a... More

Skills

Customer Service & Admin Support

I am very competent to understand, learn and work with any program. Its very common to keep track of the things you do on your daily schedule and it helps to communicate.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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3 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5
Project Management

Project Management
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5 of 5
Project Coordinator
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5 of 5

Experience

Company logo
2021 - 2021
Rosenbaum Realty Group
Maintenance Coordinator

I was in charge of scheduling, assigning and overseeing work on vacant units. I was also responsible for interior/exterior, pet inspections, rently lockboxes, updating invoices on jobber, etc

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2020 - 2021
Key Credit Repair
Credit Repair Agent

I was in charge of taking inbound and making outbound calls. I follow up on leads of would be candidates for the company's credit repair programs. I offer a free consultation and provided programs.

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2020 - 2020
Lionbridge
Over the Phone Interpreter

Liason between caller and company. I helped to interpret communication for both client and company. I received calls from public government agencies, hospitals, jails, police, 911, banks, etc.

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2022 - 2024
Iremote Professionals
Maintenance Coordinator

I am in charge of overseeing the maintenance portfolio request of over 400 properties I make sure that all work orders are done in time and follow all of the company`s guidelines

Education

1983 - 1995
Colegio Maria Auxiliadora

I study from pre- K until I graduated from High School.

Certifications & Courses

2013 - 2013
Moneygram Online

I was part of the Moneygram Campaign at Sitel Nicaragua. I started on the first waves as an inbound customer service agent and then we were transferred to provide assistance to Online customers.

2011 - 2011
Moneygram Campaign

I started working at Sitel Nicaragua as a customer service agent for their Moneygram Campaign. I was part of the first waves that started taking inbound calls.

2014 - 2014
Certificate of Advancement - CapitalOne

I was given this certificate of Advancement while I worked for Sitel Nicaragua at their CapitalOne campaign. I worked as a customer inbound service agent and reached the top ten agent list of outstanding customer service.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to be with my family, go to the beach, run, watch a good movie, read a good book. I collect hotwheels.

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