Technologist in Marketing Advertising, experience in customer service and sales
My entire professional career is based on mobile telephony, specifically in Movistar, I worked from the call center, customer service executive and service center supervisor, worked in several companies as a... More
I have been working in customer service both face-to-face and by phone for around 7 years, which is why I have developed several of these skills
I have worked for several companies as a commercial and telemarketing consultant, I know how to reach the client and thus satisfy their need
I was in charge of 12 executives within the service center, with whom they worked together to meet the monthly goal of selling cell phones and plans
responsible for monitoring 12 RPA's, verifying their proper functioning and drawing the respective reports from them
meet the monthly sales goal, customer service, equipment renewal, head office support on weekends and holidays
I graduated from ESPE, Ecuador, I have several courses, Excel, Digital Marketing, Computing, Pedagogy
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