I'm studying public accounting with 3 years of experience in B2B companies
I am someone who understands the importance of excellent customer service that's why I started as a Customer Service Representative assisting travel agencies, 1 year later, I worked as a Quality Verification agent... More
Responsible for monitoring quality service and accuracy attributes from vendors, identifying root causes, and recommending solutions to address opportunities to achieve the operation's goals.
Assigning cases to appropriate resources for troubleshooting, and monitoring queues to ensure SLAs are maintained and preparing summary reports on all major incidents occurring on shift.
I'm studying public accounting and I am in my 7th semester
I like sports, reading books, and languages, I really enjoy learning new things all the time, that's why I'm learning French right now and I'm learning about data visualization tools. I'm always looking for new... More
Hire the Best Remote Workers Across Latin America