banner
worker img

Cielo M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I'm studying public accounting with 3 years of experience in B2B companies

I can work as a
  • Customer Support
Full Time
Dollar icon $700 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Cielo is a morning Bird and can work anytime

About me

    I am someone who understands the importance of excellent customer service that's why I started as a Customer Service Representative assisting travel agencies, 1 year later, I worked as a Quality Verification agent... More

Skills

Accounting

Bookkeeping
(*)
(*)
(*)
(*)
( )
4 of 5
Accounting
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2020 - 2022
Sitel
Quality verification agent

Responsible for monitoring quality service and accuracy attributes from vendors, identifying root causes, and recommending solutions to address opportunities to achieve the operation's goals.

Company logo
2022 - 2022
Movate
Queue lead

Assigning cases to appropriate resources for troubleshooting, and monitoring queues to ensure SLAs are maintained and preparing summary reports on all major incidents occurring on shift.

Education

2019 - 2022
Universidad Simón Bolívar

I'm studying public accounting and I am in my 7th semester

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like sports, reading books, and languages, I really enjoy learning new things all the time, that's why I'm learning French right now and I'm learning about data visualization tools. I'm always looking for new... More

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..