I am a dentist, but I have experience in customer service and sales.
As a dentist I have been providing with oral health treatments to a lot of people with a low income at rural areas in my country with Global Brigades, I also have customer service experience via phone and chat for... More
Practice patience with customers and patients, empathetic and professional, always listening to understand their issues and find the best solution.
Listening always to customers in order to provide with the best possible solution.
Sales by phone (cold calling) offering available services and promotions to customers, dialing around 200 outbound calls per day in order to reach monthly goals, applying policies and scripts.
Providing customers with answers to their questions and solutions to their issues, process returns, replacements, refunds, track packages, cancel services and/or memberships.
Provide to patients with low income with oral health treatments, customer service, update clinical history and data entry for reports. Work at brigades as general dentist or as a medical interpreter.
Doctor in Dental Surgery(Dentistry), at Universidad Catolica de Honduras, providing attention and treatments to patients during dental school years, customer service giving answers to the patient's questions and solutions to their issues.
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