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Daniela A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

I am a customer service representative with 6 years of experience.

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $900 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Daniela is a morning Bird and wants to work during America/El_Salvador Time

About me

    I'm currently studying Nutrition at college. My work experience consists of 6 years in the BPO industry, providing customer service in the food delivery field, and in the skin, hair, and body care industry. Handled... More

Skills

Communication

Google Hangouts
★
★
★
★
★
4 of 5
GotoMeeting
★
★
★
★
★
2 of 5
Loom
★
★
★
★
★
3 of 5
Zoom
★
★
★
★
★
5 of 5
Skype
★
★
★
★
★
5 of 5
Snagit
★
★
★
★
★
2 of 5
Slack
★
★
★
★
★
5 of 5
Customer Service & Admin Support

I have handled customer's requests by chat, phone, and email. Being attentive to details to provide the best customer support experience.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Administration
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
4 of 5
Admin Support
★
★
★
★
★
4 of 5
Email Management
★
★
★
★
★
4 of 5
Customer Service
★
★
★
★
★
5 of 5
Photo Editing
★
★
★
★
★
3 of 5
Market & Product Research
★
★
★
★
★
3 of 5
CRM
★
★
★
★
★
4 of 5
Load More

Experience

Company logo
2017 - 2018
Knoah Solutions | InTouch
Customer Service Representative

Fielded customer questions regarding available sales, current prices, and upcoming company changes. Issued credits for shipping fees and damaged merchandise.

Company logo
2018 - 2019
Startek
Customer Service Representative

Supported consumer inquiries and problems by collecting information, evaluating requirements, and implementing best solutions. Helped clients with sales-related issues like inventory and shipping.

Company logo
2019 - 2023
PartnerHero
Customer Support Specialist

Providing information to customers on sizing, accessories, and product care. Handled calls and transferred them to the corresponding departments Recorder relevant notes on accounts

Education

2012 - 2015
The Mayan School

High School Diploma in Science and Arts.

2016 - 2023
UNAH

Bachelor's Degree in Nutrition and Science

Certifications & Courses

2023 - 2024
EF SET Certificate

EF SET Certificate - 71/100 Proficient

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    Hobbies: Learning French more in-depth, reading, and learning coding. Aspiration: Be able to finish college and work in the public area to help others reach their health goals.

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  • Hourly Rate (USD):
    $11.25
  • Experience:
    6 years
  • English Level:
    Advanced
  • Availability:
    80+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Daniela A.
General Information
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