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Daniela H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Costa Rica
I’m available for a long-term job

I work as a customer service agent

I can work as a
  • Customer Support
Full Time
Dollar icon $700 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Daniela is a morning Bird and can work anytime

About me

    I like new challenges because allow me to engage in new tasks and responsibilities and It opens up an opportunity for ongoing learning

Skills

Communication

Loom
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4 of 5
Zoom
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5 of 5
Skype
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4 of 5
Customer Service & Admin Support

Bringing a profound ability to generate leads and develop long-term relationships with customers. Answering phone calls and emails, responding to customer questions and complaints,

Email Support
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3 of 5
Customer Support
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4 of 5
Microsoft PowerPoint
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4 of 5
Microsoft Office
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4 of 5
Customer Service
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4 of 5
Google Drive
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4 of 5
Google Docs
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3 of 5
CRM
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4 of 5
Google Sheets
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3 of 5
Salesforce Sales Cloud
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4 of 5

Experience

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2022 - 2022
Smile Direct Club
Costumer care agent

Handle customer complaints, and provide appropriate solutions. Keep records of customer interactions, process customer accounts, and file documents

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2022 - 2022
Language Line Solutions
Interpreter

Breaking down the language barriers and reaching out to people on the phone for nearly any purpose: follow-up to a medical appointment, 911 , customer service, counseling, purchase

Certifications & Courses

2017 - 2018
Business English

I improve my ability to write and speak in English in both social and professional interactions, and I learned different terminology and skills that i can apply to telephone conversations and professional presentations.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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