I work as a customer service agent
I like new challenges because allow me to engage in new tasks and responsibilities and It opens up an opportunity for ongoing learning
Bringing a profound ability to generate leads and develop long-term relationships with customers. Answering phone calls and emails, responding to customer questions and complaints,
Handle customer complaints, and provide appropriate solutions. Keep records of customer interactions, process customer accounts, and file documents
Breaking down the language barriers and reaching out to people on the phone for nearly any purpose: follow-up to a medical appointment, 911 , customer service, counseling, purchase
I improve my ability to write and speak in English in both social and professional interactions, and I learned different terminology and skills that i can apply to telephone conversations and professional presentations.
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