I am a Customer Service Representative passionate about helping people!
I am a Colombian cook, but I explored the Customer Service field during the pandemic and I have felt in love with it! I have experience in the BPO industry as a customer care agent supporting customers, taking... More
After a few months as a Customer Care Agent, I was promoted to the Digital team as a Senior Agent to give support and train the new agents. I also supported the QA team as a QA flex.
Bachelor Degree in Gastronomy and Culinary Arts in Colombia.
Master Degree in Advanced Cookery in Spain.
Learned how to write professional business emails to communicate effectively with your customers and suppliers.
Learned why business communications are important and how to create a simple framework I can use to improve my business communication skills.
I love traveling, meeting new people, food and cultures. I like to cook and of course eating. What I enjoy the most is spending time with the people I love.
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