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Daniela M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I am a Customer Service Representative passionate about helping people!

I can work as a
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Linkedin
Daniela is a night Owl and can work anytime

About me

    I am a Colombian cook, but I explored the Customer Service field during the pandemic and I have felt in love with it! I have experience in the BPO industry as a customer care agent supporting customers, taking... More

Skills

Customer Service & Admin Support

After a few months as a Customer Care Agent, I was promoted to the Digital team as a Senior Agent to give support and train the new agents. I also supported the QA team as a QA flex.

Email Support
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Customer Support
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5 of 5
Data Entry
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3 of 5
Phone Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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Education

2011 - 2015
Universidad de La Sabana

Bachelor Degree in Gastronomy and Culinary Arts in Colombia.

2018 - 2018
Basque Culinary Center

Master Degree in Advanced Cookery in Spain.

Certifications & Courses

2022 - 2022
Business Email

Learned how to write professional business emails to communicate effectively with your customers and suppliers.

2022 - 2022
Business communications

Learned why business communications are important and how to create a simple framework I can use to improve my business communication skills.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love traveling, meeting new people, food and cultures. I like to cook and of course eating. What I enjoy the most is spending time with the people I love.

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