Daniela R. I am offline now
AVAILABLE TO WORK
ColombiaI am an English teacher. However, I have worked as a quality and data analyst.
I can work as a
- Virtual Assistant
- Customer Support
$700 /Month I accept:- Other
- Other
About me
I studied a bachelor degree in English, and I have experience as a teacher. Also, I've worked in the BPO industry as a customer service representative, quality analyst, and data analyst as well. I've developed... More
Experience
Web Help
Quality Analyst
I worked as a quality analyst, my tasks were the evaluation and feedback of agent interactions. In addition to the creation of plans to improve the quality of the service provided.
IpRed Ltda
Asisstant
I worked as assistant mainly in charge of setting appointments, customer service by calls and emails improving the customers experience.
Teleperformance
Interaction/data analyst
I worked analysing data and interactions in different accounts in order to improve different KPIs.
Education
Universidad Distrital
Bachelor degree in English to be a teacher.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$5.83
Experience:
4 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Daniela R.
General Information
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