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Derek J.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

Customer service agent with experience in multiple tools

I can work as a
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • Other
    • PayPal

This profile has not been socially verified yet
Derek is a morning Bird and wants to work during America/Mexico_City Time

About me

    Begun working in customer service after graduating from High school, I have worked for Teleperformance and Helpware Mexico, In my time there I assisted in multiple projects and had the opportunity to assist in... More

Skills

Customer Service & Admin Support

In my time working I have had success in explaining customer issues in detailed notes and searching guides for the best way in explaining and assisting the customer.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5

Experience

Company logo
2019 - 2020
Telepreformance
Customer service Agent

Took calls and chats for multiple projects and worked with client and public tools.

Company logo
2020 - 2021
Helpware Mexico
Customer service Agent

Assisted in taking agent and supervisor calls, worked with client side and public tools

Education

2016 - 2018
UAS Central

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

My Hobbies

    I like to spend my personal time playing video games, drawing and listening to music. I have a passion for learning and like to watch videos on the topics to help with learning.

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