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Diana C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Development of socioeconomic research y analysis of data for reports

I can work as a
  • Virtual Assistant
  • Customer Support
  • Project Manager
Part Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Zelle

This profile has been successfully verified with Linkedin
Diana is a night Owl and can work anytime

About me

    International Business Administration and International Master in Business Administration. Knowledge in marketing, project management, data analysis and report preparation.

Skills

Customer Service & Admin Support

Phone Support
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4 of 5
Research
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5 of 5
Admin Support
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4 of 5
Customer Service
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5 of 5
Project Management

Project Management
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4 of 5
Project Coordinator
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4 of 5

Experience

Company logo
2013 - 2013
Hotel Paradise Park Resort
Trainee Sales and Reservations Department.

Management of reservations (email – telephone) in Spanish and English. Support in the sales force to reach the monthly budget.

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2014 - 2014
Gobernación de Casanare
management support

Prepare a follow-up report on the management of investment projects registered in the SSEPI Project Monitoring and Evaluation System in 2014

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2015 - 2016
Hotel Hampton by hilton Yopal
Reservations coordinator

- Manage reservations in English and Spanish. - Train the reception team in reservations and customer service - Manage extranets (Booking, Expedia, Hotelbeds) - Prepare monthly report with KPI's

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2016 - 2018
Hotel Hampton by Hilton Medellín
Guest costumer service lider

Ensure exceptional customer service by training employees Review supplier invoices and accounts receivable. Prepare monthly report with financial KPI's and sales of the corporate segment

Education

2008 - 2014
Universidad del Rosario

International Business Administration Ability to formulate and implement business strategies in global contexts

2012 - 2014
Foro Europeo Escuela de Negocios

International Master in Business Administration

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to read, listen to music, write in my diary and practice crossfit. I love spending time at home, going to church and playing with my daughter.

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