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Edgar M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Account specialist executive focused on customer service

I can work as a
  • Executive Assistant
  • Customer Service VA
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Edgar is a morning Bird and can work anytime

About me

    Serve as primary point of contact addressing inquiries and resolving issues via phone or email, aimed at ensuring clients' needs are met efficiently, and driving customer loyalty along with business growth

Skills

Customer Service & Admin Support

Ability to work effectively as part of a team and independently Exceptional time-management abilities Excellent communication and interpersonal skills Strong knowledge of Microsoft Office Suite

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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4 of 5
CRM
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5 of 5

Experience

Company logo
2021 - 2022
Sitel
Customer service Representative

During this role I provided personalized assistance with various banking transactions, including deposits, withdrawals, account inquiries, and loan payments

Company logo
2022 - 2023
Remitly
Risk investigator

Extensive experience in identifying and mitigating financial risks in the money transfer industry, evaluating suspicious behavior to identify possible fraud

Company logo
2023 - 2024
Remitly
Account specialist executive

Managed a high strong volume of financial transactions to optimize operational efficiency and enhance customer satisfaction in a dynamic money transfer company

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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