I am an administrator with experience in differente languages and companies abro
I am studying administrator now, but I also have studies in Administration tools as Power BI, Excel, etc.
Duties: Responsible for organizing work days. Manage staff schedules to achieve the objectives set.
In charge of the quality of service provided by the company. In this case, he followed up in real time the user's cases in order to keep the KPI and maintain the quality parameters requested.
Functions: Provide technical support and assistance to customers who report an incident with the betting system.
Part of the staff in the certification of an internal program in the company with proposals for continuous improvement. In BT it is called "CI" (Continuous Improvement).
I like to exercise and go to the gym everyday so I can stay healthy and focused on my job and for my other activities as cook, read, etc
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