
Customer Service Analyst and Assistant
10 years of experience in the customer service area, advising 20 stores (wong and Metro) nationwide, training the quality of customer service. Starting as a receptionist in the commercial area of the Wong... More
some training, support and presentation of results were by video call.
One of my functions was to retain customers, give autonomy to stores with support for the solution of complaints, identify opportunities for improvement by sending reports of clientssatisfaction

In charge of attending, managing, monitoring and providing solutions to complaints and claims in the claims book, emails, letters and/or communication through social networks. Train and support 20stor

Reception of suppliers, managing buyers agenda of the office, call center of the commercial office, management of meetings.
Study the career of Hospitality and Tourism
I really like crafts and things made by hand, watching movies, cooking, but above all, quality time with my children.

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