Freddy Junior S. I am offline now
AVAILABLE TO WORK
Dominican RepublicCostumer services support and sales agent
I can work as a
- Customer Service Bilingual
$1600 /Month I accept:- Other
- PayPal
- +1
- Other
- PayPal
- +1
About me
I am a Customer Services Representative with more than 5+ years of experience as a Sales Agent Customer Support, Tech Support and Billing Department producing quality outcomes through dynamic leadership and... More
Skills
Academic Educators
Writing & Translation
Experience
Scotiabank
Costumer Services Representative
My job at SCOTIABANK was as a credit card and billing department on the line of business of the canadian bank however i gave them assistance about getting new card and report as lost and also make move transfer to them specially to the customer that has issues with the bank app. I was a top agent when it comes to the credit card department. I used to activate cards and also help them to make balance transfer, product switch and also explain statements details. I used to be a top agent related to get the overall satisfaction of the customer on every call.
Continuum
Costumer Services Representative/ Sales agent
My duties at CONTINUUM were based on verizon project, i was mobile line department by selling phone and giving tech support and billing support and all the skills based on active listening, own it, promote the brand and being top seller thats what I did during my journey over there. I was a top seller , I used to sell at least 10 mobile lines per day taking less than 30 calls pay days based on troubleshooting steps. I used to work with power BI system and Cisco . I used to have great overall surveys based on the resolution of the call.
concentrix
Customer Services Representative/ Tech support and security support
My Job at CONCENTRIX was based on comcast project related to security and fraud department dealing with identity theft and DMCA issues and Email support but was more about costumer education, where I show my critical thinking off and Teamwork skills. I used to work with AVAYA tools and also einstein system and also Tesla tools , cafe tools and also ACSR SYSTEM. I used to get the overall satisfaction of every costumer. I used to take about 100 calls per day making the customer get a unique experience when they being assist.
Education
Modern Languages based on Tourism from UAPA UNIVERSITY
High School from Colegio Ninos del rey
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
Read , write , language, watching sports and go to church
Hourly Rate (USD):
$10
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Freddy Junior S.
General Information
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