banner
worker img

Josegabriel R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I am a customer service professional with 3.7 years of experience at Alorica.

I can work as a
  • Customer Service Bilingual
Full Time
Dollar icon $500 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has been successfully verified with Linkedin
Josegabriel is a night Owl and can work anytime

About me

    I am a student of International Relations at the Universidad del Caribe. Since October 2020, I have been working as a Customer Service Representative, providing personalized solutions and assistance to customers.... More

Skills

Accounting

Bookkeeping
(*)
(*)
( )
( )
( )
2 of 5
Accounting
(*)
(*)
( )
( )
( )
2 of 5
Communication

Google Hangouts
(*)
(*)
( )
( )
( )
2 of 5
Zoom
(*)
(*)
(*)
( )
( )
3 of 5
Skype
(*)
(*)
( )
( )
( )
2 of 5
Other Tools
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2020 - 2021
Alorica
Customer Service Representative

I had to deliver exceptional customer service, manage incoming phone calls, build sustainable relationships and trust with the customers, handle customer complaints and provide appropriate solutions.

Company logo
2021 - 2024
Alorica
Resolution Specialist

In this posicion I handle high escalation via email, perform investigations, review data and documentations, Negotiate options with the consumers and resolve the customer's issues.

Education

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..