Dedicated, patience and empathetic professional.
As a Customer Service Specialist, I am a dedicated and empathetic professional who is committed to providing the best possible service to customers. I thrive on helping others, listening to their concerns, and... More
dedicated, patience and empathetic professional.
Resolve complaints or issues related to products, services, or transactions, Provide information about products or services and promotion, Manage refunds when applicable, Document interactions.
Medical appointment scheduling and agenda management, Phone assistance to patients with the goal of scheduling appointments, Managing appointments via phone with different diagnostic centers.
Handle Denied Claims: Investigate and resolve denied or rejected claims by communicating with insurance companies or adjusting the claim for resubmission.
I graduated as a Accounting and Finance Technician.
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