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Gabriela S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

Virtual Assistant, Customer Service, Insurance Agent, Technical support

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1400 /Month

I accept:
    • Other
    • Wire Transfer

This profile has been successfully verified with Facebook
Gabriela is a morning Bird and wants to work during America/El_Salvador Time

About me

    Ever since I started working I've been through a lot of scenarios, which have developed my skills. I am well-versed with various administrative tasks. I have contributed significantly to team projects,... More

Skills

Communication

Loom
★
★
★
★
★
4 of 5
Zoom
★
★
★
★
★
5 of 5
Skype
★
★
★
★
★
5 of 5
Customer Service & Admin Support

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
3 of 5
Administration
★
★
★
★
★
2 of 5
Admin Support
★
★
★
★
★
3 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
CRM
★
★
★
★
★
3 of 5
Load More

Experience

Company logo
2012 - 2017
Proteccion y Vida Consultores
Assistant to Insurance Agent

Tasks: process quotes, take calls, answer emails, call prospects, follow up on policy renewals, renewal reminders, send documents, follow up with mortgage companies, endorsements...

Company logo
2017 - 2020
Teleperformance El Salvador
Customer Service and Technical Support Specialist on a prepaid cellphone company

Main tasks: change plans, process payments, billing issues, technical support, guided customers to do specific things on the phone, verify outages, troubleshooting...

Company logo
2021 - 2022
TWFG DelaFuente Insurance Services
Personal lines virtual assistant

Main tasks: take calls, endorse policies, answer emails, process quotes, call prospects, policy renewals, renewal reminders, send documents, cross sale calls...

Company logo
2020 - 2021
The Office Gurus
Customer Service Specialist

Main tasks: customers called to validate rebates, requested receipts or proof that product was purchased, verify amount to pay, processed rebates...

Education

2002 - 2012
Colegio La Floresta

Certifications & Courses

2015 - 2015
Insurance Agent Certification

Authorized as an Insurance Agent by the Superintendence of the Financial System

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobbies are all related to music. I love to sing, dance and listen music. Music is my passion since I was a little kid.

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  • Hourly Rate (USD):
    $8.75
  • Experience:
    10 years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Gabriela S.
General Information
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