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Gerardo R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Chile
I’m available for a long-term job

I am a IT Systems Engineer focused on IT technical support with 12yrs experience

I can work as a
  • Customer Support
  • Project Manager
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Bitcoin
    • Cryptocurrency
    • +2

This profile has not been socially verified yet
Gerardo is a morning Bird and wants to work during America/Los_Angeles Time

About me

    Systems Engineer focused on the Management of Processes and Operations. Over 12 years of experience related to IT support, maintenance and administration of networks, servers and CPEs. Administrative management of... More

Skills

Communication

Google Hangouts
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5 of 5
WebEx
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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5 of 5
Slack
★
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
★
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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4 of 5
CRM
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4 of 5
Load More

Experience

Company logo
2018 - 2022
Bluelink Group
IT Delivery Manager

• Manage, direct and coordinate IT services and support for 280 users. • Lead continuous improvement efforts in customer service and operations.

Company logo
2018 - 2018
Central FIX
IT Lead

• IT consultant services • Installation and configuration of networks, switches, and routers. • Open-Source CRM software deployment. • Domains and webhosting ordering process and configuration.

Company logo
2015 - 2018
Araya & Cia. Abogados
IT and Development Supervisor

• Coordinate the development team. • ERP and web systems administration. • Responsible for operational continuity in datacenter and IT platforms. • On-site and remote support to 70 users in Chile

Company logo
2009 - 2014
Cindu de Venezuela, S.A.
Network Analyst and Database Admin

• Analysis and documentation of the IT infrastructure including D&R plan. • Creation of projects based on manuals and procedures explaining processes. • Technical support level 1 and 2 for 120 users.

Education

2017 - 2017
Universidad de Chile

Process and Operations Management Diploma

2004 - 2010
UNEFA

Systems Engineer Degree, focused in IT

1999 - 2004
La Salle

High School degree at La Salle.-.-.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $6.25
  • Experience:
    10+ years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Post graduated
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Gerardo R.
General Information
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