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Jaime P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I am a customer happiness expert, with background in different industries.

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $2000 /Month

I accept:
    • PayPal
    • Bitcoin
    • +3

This profile has not been socially verified yet
Jaime is a night Owl and can work anytime

About me

    Customer success expert in different industries with a results-oriented approach; High performance in teams management; Leadership, data analysis, problem-solving, and coaching skills. Bilingual English - Spanish,... More

Skills

Accounting

Bookkeeping
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3 of 5
Accounting
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4 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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4 of 5

Experience

Company logo
2019 - 2022
Teleperformance
Customer Service Officer / Team Leader

Customer Service Officer, raised to team leader after 4 months working for the company, in charge fo 25 agents, KPIs goals achivement approach, softskills training, product coaching, team development,

Company logo
2017 - 2017
GSG Scotiabank
Customer Service Officer

Bank products customer support and sales for Canadian customers.

Education

2010 - 2015
EAN University

8 semesters coursed/approved in Bachelor in Business Management.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Reading, music, and films are my hobbies. I love sharring knowledge, not in vain I have been a freelancer coach for the last 12 years, developing customer service, teamwork, conflict resolution, empowerment,... More

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