Jose C. I am offline now
AVAILABLE TO WORK
EcuadorI lead the Customer Service department at a telecommunications company.
I can work as a
- Project Manager
- Data Analyst
$1000 /Month I accept:- Wire Transfer
- PayPal
- Wire Transfer
- PayPal
About me
14 years at Telconet Latam, Ecuador’s leading telecom provider. Experienced in fiber optics infrastructure and network equipment. Over the past decade, led and managed customer service teams of up to 50 members.
Skills
Customer Service & Admin Support
Experienced in leading customer service teams, improving processes, and ensuring high-quality support. Strong focus on leadership, problem-solving, and customer satisfaction.
Project Management
I have experience leading teams and managing technology infrastructure projects. I stand out for my leadership, knowledge of fiber optic networks, and strong focus on customer service.
Experience
Telconet Latam
Sub-Chief IP Contact Center Level 2
I serve as the leader of the Service Delivery and Level 2 Support department. Our goal is to provide the best service and customer experience in the delivery of technology solutions.
Education
ESPAE
Completed a 2-year Master’s in Project Management, gaining hands-on experience in planning, execution, and team coordination. Developed skills in agile methods, strategic leadership, and real-world case analysis through collaborative academic projects.
Certifications & Courses
PMP Professional Project Management
Prepared for the PMP certification through intensive study of PMBOK, mastering project integration, scope, time, and risk management. Gained strong skills in applying PMI standards and managing real-world scenarios using best practices.
Languages
English
Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love playing soccer with my friends and family. I also enjoy reading books on personal development, such as emotional intelligence and Atomic Habits.
Hourly Rate (USD):
$25
Experience:
10+ years
English Level:
Intermediate
Availability:
40+ hrs/month
Education:
Post graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jose C.
General Information
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