Jose M. I am offline now
AVAILABLE TO WORK
ColombiaSenior Operation Manager, Customer service
I can work as a
- Customer Support
$2000 /Month I accept:- Other
- PayPal
- Other
- PayPal
About me
Operations Manager responsable for managing and improving the day to day of our company and our client fulfillment. This means leading meetings, managing teams, solving problems, improving policies and procedures,... More
Skills
Communication
Customer Service & Admin Support
As an Senior operation manager I am responsable to control the operation related to customer service to ensure service level, coaching and structure, revenue of the company and achieve any KPI target.
Experience
Remigio Antonio Canarte
English Teacher
English Teacher with primary and high school Focus on the new teaching methodologies such as CLIL : Content and language integrated following the Colombian Minister of Education standards.
247ai
Sales Representative
24/7 inc AT&T Mobility Sales agent September 2015- February 2016 Tasks: Take chats As a Sales Agent Focus On selling wireless services
247ai
Trainer at AT&T Company
24/7.inc. Colombia AT&T/DIRECTV Certified Trainer, February 2016- June 2016. Tasks: Educate and train agents on customer services, bill issues, and service and product information
247ai
Team Leader
Trainer at 247.ai , Pereira February 2016 — June 2016 24/7.inc. Colombia AT&T/DIRECTV Certified Trainer, February 2016- June 2016. Tasks: Educate and train agents on customer services, bill issues, a
Education
Universidad Tecnologica de Pereira
Bachelor Degree in english and teaching education as second language.
Certifications & Courses
Leadership and Coaching development
Leadership and Coaching development Srategies, AT&T, Pereira January 2019 — April 2023
Diplomate Leadership and Direction Manag
Diplomate Leadership and Direction Managment , Universidad Tecnologica de Pereira, Pereira/ Risaralda September 2019 — December 2019
Maxwell Leadership Certified- In Progre
Maxwell Leadership Certified- Focus on the main aspect to inspire and educate leaders in the process of educate and development others.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love leadership, going to the gym, dance, reading, trading and always looking forward to growth in every aspect could be professional or personal.
Hourly Rate (USD):
$12.5
Experience:
9 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jose M.
General Information
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