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José Ignacio C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Costa Rica
I’m available for a long-term job

Customer support and compliance specialist

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $1200 /Month

I accept:
    • PayPal

This profile has been successfully verified with Twitter and Linkedin
José Ignacio is a night Owl and wants to work during America/Costa_Rica Time

About me

    As Senior, I had the tasks of ensure that high level Managers will have a faster response in special reviews or requests as reporting data, analizing or extracting information from different portals to have an... More

Skills

Communication

Google Hangouts
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3 of 5
Zoom
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3 of 5
Skype
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4 of 5
Slack
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4 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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4 of 5
CRM
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2 of 5

Experience

Company logo
2019 - 2023
Amazon Costa Rica
Senior Compliance Associate

In my previous experience, I was responsible for analyzing and cleansing data on Amazon Web Services for the Brazil, North America, and Mexico regions, ensuring compliance with country-specific polici

Company logo
2017 - 2019
IBM
Subject Matter Expert

In the role, I was responsible for resolving technical and portal issues on the Azure platform within a Windows Server environment. I collaborated closely with managers to enhance processes ac

Education

2011 - 2013
Colegio Virtual Marco Tulio Salazar

I get graduated from this intituition with the 3rd best grades and I this is something that describes me in the best way because I put all effort in every single task I do

Certifications & Courses

2020 - 2021
Program Manager

As a PM I can identify different oportunities of enhancement in a proyect or star a project with the PMbok standards and knowledge Areas.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My way to detach from the job and life is by drawing, going out to meet people, discovering new places, walking on trails, and spending time with my family and my pets.

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