banner
worker img

Juan Carlos C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Recruiter, sourcing and screening candidates, coordinating the interview process

I can work as a
  • Virtual Assistant
  • Customer Support
  • Recruiter
Part Time
Dollar icon $300 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Juan Carlos is a night Owl and wants to work during America/Bogota Time

About me

    Marketing and digital communications diploma, experience in customer service, operations assistant, training of agents, supervision of personnel and problem resolution. Experience and recruiting, screening and... More

Skills

Communication

Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service & Admin Support

Email Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
( )
( )
3 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Photo Editing
(*)
(*)
(*)
(*)
( )
4 of 5
Market & Product Research
(*)
(*)
(*)
( )
( )
3 of 5

Experience

Company logo
2016 - 2017
Concentrix
Customer service representative

Assisting customers with online orders, issues with shipments, missing orders, double charges etc., always providing 5 star customer service

Company logo
2018 - 2019
JB Hi-Fi
Sales representative

Advising & serving customers. Processing payments. Assisting customers in order to help them find what they need. Ensuring stock levels are well maintained. Promoting store cards or special offers.

Company logo
2020 - 2021
Camper
Operations assistant

•Providing back up support to the operations and marketing teams where required • Ensure customer satisfaction through effective communication. • Inventory activities • Chasing suppliers, track orders

Company logo
2020 - 2021
Camper
Operations assistant

•Providing back up support to the operations and marketing teams where required • Ensure customer satisfaction through effective communication. • Inventory activities • Chasing suppliers, track orders

Education

2018 - 2020
Greenwich Management College

Diploma of Marketing and Communications

Certifications & Courses

2018 - 2019
Certificate IV marketing

Studying the theory behind different marketing methods to create our own eye-catching campaigns. As well as exploring consumer behavior, developing skills in social media, journalism, public relations, advertising, and branding.

2019 - 2020
Diploma Marketing & Communications

Advanced diploma, some of the contents were to learn how to interpret market trends, design and implement creative marketing and communication strategies, including specialized media planning and social media engagement.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Photography, graphic design and motion design experience in design software such as photoshop and after effects

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..