banner
worker img

Katherine L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

have more than three years of experience in customer service and technical supp

I can work as a
  • Call Center Agent
  • Appointment Setter
  • Administrative Assistant
Full Time
Dollar icon $800 /Month

I accept:
    • Payoneer
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Katherine is a morning Bird and can work anytime

About me

    Bilingual professional (Spanish-English) with strong communication skills, patience, and keen attention to detail. Experienced in customer service, documentation management, and technical support.

Skills

Customer Service & Admin Support

Customer Service & Administrative Support experience, including CRM management, online research, Excel, and basic data entry. Skilled in assisting customers via chat, email, and phone, ensuring clear

Email Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
(*)
5 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Research
(*)
(*)
(*)
(*)
(*)
5 of 5
Admin Support
(*)
(*)
(*)
( )
( )
3 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
CRM
(*)
(*)
(*)
(*)
(*)
5 of 5
Language & Communication Coaches

Spanish
(*)
(*)
(*)
(*)
(*)
5 of 5
Writing & Composition
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2025 - 2025
Lanterra
LCU Lead Unit Convert

At Lanterra, I supported the Alexandra Lozano Law Firm by clarifying immigration service details for clients, addressing concerns, and helping finalize their decision to move forward. My role blended

Company logo
2024 - 2025
Avalon Concentrix
Technical Support Tier 2

Company logo
2022 - 2024
Avalon Concentrix
Technical Support Supervisor

Company logo
2020 - 2020
Coralsa SA de Nicaragua
Restaurant Operations

Certifications & Courses

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    ApasionI’m passionate about critical reading, and strategic games like chess, as they sharpen my logical thinking and strengthen my analytical skills. These activities enrich my personal life and equip me to tackle... More

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..