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Keyenny B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

My profession is Civil Engineering, I did some small fields projects.

I can work as a
  • Virtual Assistant
  • Social Media Manager
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has not been socially verified yet
Keyenny is a morning Bird and wants to work during America/Managua Time

About me

    Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing soft customer sales, smoothly suggesting purchases to drive revenue and... More

Skills

Customer Service & Admin Support

Assisting customers inquiries via phone,chat and emails. Also by using CRM to dial out customer if oubound calls is implied,some skills are also included with social media managment.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5

Experience

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2015 - 2024
Kirk Suppermarket/ G.C.
Cashier Assistant

Processed cash transactions, ensuring accurate register balances for customer satisfaction. Arranged merchandise displays to improve product visibility and facilitate customer access. Coordinated with team members to streamline checkout operations for a smoother customer experience. Maintained cleanliness and orderliness in the checkout area and surrounding spaces.

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2012 - 2013
Accedo Technologies (Target)
Customer Service/Online Assistant

Coordinated daily online support for customer inquiries, ensuring timely and effective resolution. Resolved customer complaints in a timely manner. Assisted customers in selecting products tailored to individual needs, enhancing overall satisfaction.

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2013 - 2015
Quality Contact Center
Customer Service/Bilingual Interpreter

Translated documents and materials in real-time to ensure clear communication during calls. Facilitated communication between clients and service representatives, enhancing understanding and service quality. Maintained high standards of confidentiality during interpretation sessions.

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2011 - 2012
Virgin Mobile Capital One
Customer Service/ Credit Card

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
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