My profession is Civil Engineering, I did some small fields projects.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing soft customer sales, smoothly suggesting purchases to drive revenue and... More
Assisting customers inquiries via phone,chat and emails. Also by using CRM to dial out customer if oubound calls is implied,some skills are also included with social media managment.
Processed cash transactions, ensuring accurate register balances for customer satisfaction. Arranged merchandise displays to improve product visibility and facilitate customer access. Coordinated with team members to streamline checkout operations for a smoother customer experience. Maintained cleanliness and orderliness in the checkout area and surrounding spaces.
Coordinated daily online support for customer inquiries, ensuring timely and effective resolution. Resolved customer complaints in a timely manner. Assisted customers in selecting products tailored to individual needs, enhancing overall satisfaction.
Translated documents and materials in real-time to ensure clear communication during calls. Facilitated communication between clients and service representatives, enhancing understanding and service quality. Maintained high standards of confidentiality during interpretation sessions.
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