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Klissmann V.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Professional in customer service, project management, and virtual assistant.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Project Manager
Part Time
Dollar icon $600 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +2

This profile has not been socially verified yet
Klissmann is a morning Bird and wants to work during America/Bogota Time

About me

    At Teleperformance I started as a Customer Service Agent, honing skills in calls, emails, and attention to detail. I was promoted to Project Manager, improving metrics, coordinating with teams working with Google... More

Skills

Accounting

Bookkeeping
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Communication

Over time I've learned how to how Zoom, Google Meet, Skype to communicate with people.

Loom
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3 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Other Tools
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3 of 5

Experience

Company logo
2019 - 2021
Telepeformance
Customer Service Representative

As a customer service representative for 2+ years, I assisted customers via phone and email, addressing inquiries related to the campaign's product.

Company logo
2021 - 2022
Telepeformance
Proyect Manager

Experienced Project Manager analyzing metrics, driving product improvements, coordinating teams, collecting feedback, ensuring excellent customer service, and analyzing project progress.

Company logo
2022 - 2023
Immigration Lawyers USA.
Customer Service Agent

Communicate with clients, gathering necessary documents and information to begin building a case. Conduct all initial research and provide information to the Lawyer. Manage differents tasks

Company logo
2023 - 2023
Immigration Lawyers USA LLC
Production Manager

I make sure colleagues finish their legal cases within the established timeframe. I follow up on a daily basis to confirm if timeframes have been met and also help improving processes.

Education

2016 - 2018
IUTA Región Capital

I got a bachelor degree from IUTA in International Trade in 2018.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy watching television, going for peaceful walks, walking my dog, and visiting the cinema to watch movies.

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