Professional in customer service, project management, and virtual assistant.
At Teleperformance I started as a Customer Service Agent, honing skills in calls, emails, and attention to detail. I was promoted to Project Manager, improving metrics, coordinating with teams working with Google... More
Over time I've learned how to how Zoom, Google Meet, Skype to communicate with people.
As a customer service representative for 2+ years, I assisted customers via phone and email, addressing inquiries related to the campaign's product.
Experienced Project Manager analyzing metrics, driving product improvements, coordinating teams, collecting feedback, ensuring excellent customer service, and analyzing project progress.
Communicate with clients, gathering necessary documents and information to begin building a case. Conduct all initial research and provide information to the Lawyer. Manage differents tasks
I make sure colleagues finish their legal cases within the established timeframe. I follow up on a daily basis to confirm if timeframes have been met and also help improving processes.
I got a bachelor degree from IUTA in International Trade in 2018.
I enjoy watching television, going for peaceful walks, walking my dog, and visiting the cinema to watch movies.
Hire the Best Remote Workers Across Latin America