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Laura G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

International Business Professional - Marketing and Sales Specialist

I can work as a
  • Sales And Marketing
  • Customer Support
  • Admin Support
Full Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has been successfully verified with Linkedin
Laura is a morning Bird and wants to work during America/Bogota Time

About me

    More than 3 years working in administrative and operational areas such as customer service, sales, administrative assistance, file management, digitalization, back office and customer success. Bilingual, good use... More

Skills

Customer Service & Admin Support

Email Support
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3 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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2 of 5
CRM
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3 of 5
Design & Multimedia

Adobe Photoshop
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3 of 5
Adobe Illustrator
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2 of 5
Video Editing
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3 of 5

Experience

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2022 - 2023
Valutico
Customer Success Manager

-Collaborate, problem solve, and/or strategize with sales and marketing team. -Help prepare training material for clients. -Provide professional first and second level support to customers.

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2021 - 2022
Sutherland
Customer Service Associate

-Managing customer requests, complaints, and concerns. -Having contact with clients through calls, chats, email and text message -Providing solutions and alternatives within the expected timeframe.

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2019 - 2020
CSS Consumer Sales Services
Sales Representative

-Generating leads and exceeding sales targets. -Maintaining contact lists and follow up with customers to continue sale process. -Coordinating stategies with sales team to optimize sales process.

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2021 - 2022
Sutherland
Back-office Assistant

-Verifying data system validation and compliance. -Supporting the compliance department in the management and documentation of client accounts. -Preparing related information for audit and report.

Education

2017 - 2022
Universidad del Norte

International Business Professional

2015 - 2016
Servicio Nacional de Aprendizaje SENA

Marketing and Sales Specialist/Technician

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobbies: Singing, dancing, watching series or movies, reading, going to the gym and going to the church.

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